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.::How to submit bug reports::.

Posted: Wed, 21st Nov 2001, 2:26pm

Post 1 of 3

malone

Force: 18242 | Joined: 21st Mar 2001 | Posts: 1477

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FXhome Team Member

We welcome all bug reports, but to make sure we can process them as efficiently as possible its worth remembering a few points.


  • Always check to see if we already know about your bug (use the forums search facility)

  • Describe your bug as precisely as possible. Tell us what happened, where it happened, and how we can make it happen on our machines.

  • Always include all your machine details. Different bugs may vary from system to system.

  • Please check back on your bug reports to see if we've asked any further questions which you can help us with.

  • If theres any other information you think would aid us in squashing a bug, please include it

  • Please put each bug in a separate thread



Its gonna be easier for us if everyone submits bugs in the same format. Please layout your reports as shown below


DESCRIPTION: What the bug is, what happened, where it happened, etc. As much details as possible

HOW TO REPRODUCE BUG: The exact steps needed to recreate the bug

ERROR MESSAGE: Any error message the program gives you

OS: Your operating system and version (eg Windows 98 or MacOS9)

MEMORY: The amount of memory in your system (eg 128MB)

SCREEN RES: Your screen resolution dimensions (eg 1024x768)

SCREEN DEPTH: You screen color depth (eg 24bit)

Last edited Thu, 11th Apr 2002, 10:41am; edited 1 times in total.

Posted: Wed, 21st Nov 2001, 2:26pm

Post 2 of 3

malone

Force: 18242 | Joined: 21st Mar 2001 | Posts: 1477

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FXhome Team Member

Simply cut and paste this into the text area when you start a new bug report and fill in the gaps

DESCRIPTION:

HOW TO REPRODUCE BUG:

ERROR MESSAGE:

OS:

MEMORY:

SCREEN RES:

SCREEN DEPTH:

[ This Message was edited by: malone on 2001-11-21 14:27 ]
Posted: Sun, 7th Apr 2002, 8:56pm

Post 3 of 3

Joshua Davies

Force: 25400 | Joined: 21st Mar 2001 | Posts: 3029

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FXhome Team Member

When posting bugs for 2.0.7 please follow Malone's Guide... He is the man...